Keeping Customers Requires Providing A Service
At the heart of every business, there is a customer, so no matter what your business is one of your aspirations should be around customer...
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Jade Lee
- Aug 7
- 3 min
Find what's driving the behaviour
Last week, my husband had to go to the dentist. It was a reasonably early morning appointment and when I went in to get him up. He...
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Jade Lee
- May 24
- 2 min
Disarm Distractions
Being distracted is a pandemic that has snuck up on us, and we are only now beginning to realise its impact, not only on our productivity...
16 views0 comments
Jade Lee
- May 10
- 2 min
Quality of Communication Determines Level of Connection
In the modern workplace, the variety of communication methods are seemingly endless; text, instant messenger, WhatsApp, Zoom, MS Teams,...
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Jade Lee
- May 3
- 3 min
Anxiety and Productivity
Employers understand the impact of mental health on their employees at a macro level but it seems that many do not truly understand the...
15 views0 comments
Jade Lee
- Apr 26
- 2 min
Define Your Culture
A culture that is evolving due to active inputs from the group is a healthy one. Culture is not a set and forget document in a frame on...
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Jade Lee
- Mar 30
- 2 min
Connection Drives Retention
For employees to be engaged, they need to feel connected to their team, the vision, the company and their work. When we enable that...
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Jade Lee
- Mar 1
- 2 min
How Can You Make Hybrid Work?
As we are well and truly back on the road to the office and it is becoming apparent that we will largely be operating in a hybrid work...
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Jade Lee
- Feb 22
- 2 min
Appreciation is Priceless
Recognition is Appreciated…Appreciation is Priceless Working an extra hour to meet the deadline - $100 Logging in at home to address a...
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Jade Lee
- Feb 15
- 3 min
Do Not Reward The Squeaky Wheel
Treating people justly plays an important role in developing an engaged workforce. One of the key components of a positive workplace...
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Jade Lee
- Feb 9
- 3 min
Ever wanted to just quit your job and travel?
Seven years ago, I arrived with a goal, a backpack, and not much else. I had taken a sabbatical from my profession in Human Resources and...
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Jade Lee
- Feb 1
- 2 min
Anticipation Trumps Reaction
In Stephen Covey’s book, The 7 Habits of Highly Effective People, is one of the world’s bestselling books on leadership. Guess what the...
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Jade Lee
- Jan 26
- 2 min
Make The Most Of Your Holidays
When was your last holiday? Have you ever been told to take a holiday? Are people around you noticing that you have not had time off? Or...
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Jade Lee
- Jan 18
- 3 min
Anxiety and Productivity
Employers understand the impact of mental health on their employees at a macro level but it seems that many do not truly understand the...
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Jade Lee
- Jan 11
- 2 min
Are You Ready?
Over the past four weeks, I have been following the Australian cricket team around Australia. The famous rivalry between Australia and...
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Jade Lee
- Jan 4
- 3 min
Engagement Across Employee Life Cycle
If we think of an employee’s tenure like a cycle of life, it follows that at the start of the life is when the most support is required....
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Jade Lee
- Dec 28, 2021
- 2 min
Progress Not Perfection
When I was trekking to Everest base camp, I kept asking my guide how long till the next place. He would always reply with, "It's a little...
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Jade Lee
- Dec 21, 2021
- 2 min
Valuing Each Other This Christmas
The first day I was trekking through the Himalayas with my Sherpa headed toward Everest Base Camp the question of religion came up. He...
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Jade Lee
- Dec 14, 2021
- 2 min
Under-promise and Over-deliver
Creating trust is this simple, do what you say you are going to do. If you cannot deliver on a piece of work or meet a deadline, let the...
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Jade Lee
- Dec 7, 2021
- 2 min
Bureaucratic Decisions Hamper Engagement
Decision by committee affects employee engagement as it is very frustrating for the employees awaiting the decision. In a matrix...
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