A few years ago, I travelled from the Swiss Alps to the Himalayas in just 48 hours. It was a massive culture shock. While the mountains...

Last week, I blogged about my trek to heaven . This message is about the other side of keeping the faith the counter argument of pushing...

When working remotely, the ability to anticipate problems is essential to success. When we are not seeing each other every day, being one...

When I first transitioned to human resources, I quickly found the value of an organisational chart. It was my secret weapon to determine...

A couple of years ago, my husband had to go to the dentist. It was a reasonably early morning appointment, and when I went in to get him...

A couple of years ago, I was in the USA, and I was reminded of the importance of a smile in creating a superior customer experience. A...

When we are trying to make a change in our lives it is valuable to think about what may be holding us back.  If when we consider a change...

When creating a culture of support and high performance we should reflect on the methods that we use to motivate staff.  Striking a...

We are responsible for the way that we show up for work every day. There will always be times where we don't want to be at work and feel...

At the heart of every business, there is a customer, so no matter what your business is one of your aspirations should be...

If someone told you they were about to drive across the country with the fuel light flashing, you’d probably raise an eyebrow. You’d...

If we think of an employee’s tenure like a cycle of life, it follows that at the start of the life is when the most support is required....

In the modern workplace, the variety of communication methods are seemingly endless; text, instant messenger, WhatsApp, Zoom, MS Teams,...

There is a cost in achieving a company vision, and in most cases, this is investing in your employees, be that their learning,...

A culture that is evolving due to active inputs from the group is a healthy one.  Culture is not a set-and-forget document in a frame on...

Morning 🌞 How are you going 😊? Did you watch the game on the weekend – Go 🦁’s I just have a quick question if you don’t mind? Can you...

A common adage is that people do not leave companies, they leave managers. While that may be true, in my experience, this is a...

I put it to you that although employees believe that they will have courage to speak up if they feel safe, the truth is that courage...

Over the course of four weeks, I followed the Australian Cricket team around the country. The famous rivalry between Australia and...

When I was trekking to Everest Base Camp, I kept asking my guide how long until the next place. He would always reply, “It’s a little bit...